Privacy Policy

1. Introduction

Welcome to Lei Alor's Classroom (the "Platform" or "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform. Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

This Privacy Policy applies to all users of the Platform, including students, teachers, and administrators. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the Platform, including:

• Account Information: If you create an account or log in, we may collect your username, password, and any other information you provide during registration.
• Educational Content: Content you create, submit, or upload to the Platform, including but not limited to:
  • Pin locations and descriptions on interactive maps
  • Quiz responses and answers
  • Text, images, and other media uploaded to activities
  • Comments, notes, and annotations
• Communication Data: Information you provide when contacting us or participating in platform features.

2.2 Automatically Collected Information

When you access and use the Platform, we automatically collect certain information, including:

• Usage Data: Information about how you interact with the Platform, including pages visited, features used, time spent on pages, and navigation patterns.
• Device Information: Information about your device, including device type, operating system, browser type and version, screen resolution, and device identifiers.
• Log Data: Server logs containing IP addresses, access times, pages viewed, and other standard web server information.
• Performance Data: Information about the performance and functionality of the Platform, including page load times, error messages, and system health metrics.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve the Platform's functionality and educational features.
• User Authentication: To authenticate users and manage access to password-protected areas of the Platform.
• Content Management: To store, organize, and display educational content created by users.
• Performance Monitoring: To monitor the Platform's performance, identify technical issues, and ensure system reliability.
• Analytics and Improvement: To analyze usage patterns, understand how the Platform is used, and make improvements to enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect the Platform, our users, and prevent fraud, abuse, or security threats.

4. Third-Party Services and Analytics

4.1 Cronitor Real User Monitoring (RUM)

We use Cronitor, a third-party service, for Real User Monitoring (RUM) and site health monitoring. Cronitor helps us:

• Monitor the performance and availability of the Platform
• Track page load times and user experience metrics
• Identify and diagnose technical issues
• Monitor database connections and system health
• Track custom events and performance metrics

Cronitor may collect information about your device, browser, IP address, and how you interact with the Platform. This information is used solely for monitoring and improving the Platform's performance and reliability. Cronitor's collection and use of information is governed by their own privacy policy, which you can review at https://cronitor.io/privacy.

We do not share personally identifiable information with Cronitor beyond what is necessary for performance monitoring. The data collected by Cronitor is used in an aggregated and anonymized manner to help us maintain and improve the Platform.

4.2 Microsoft Clarity

We use Microsoft Clarity, a web analytics service provided by Microsoft Corporation, to understand how users interact with the Platform. Clarity helps us improve user experience by providing insights into user behavior and platform usage patterns.

Microsoft Clarity collects and processes the following types of information:

• Session Replay: Visual recordings of user sessions showing how users navigate and interact with the Platform, including mouse movements, clicks, scrolling, and keyboard input
• Heatmaps: Aggregated visual representations showing where users click, move their mouse, and scroll on pages
• User Interactions: Data about clicks, taps, form interactions, and other user actions on the Platform
• Navigation Patterns: Information about how users move through the Platform, including pages visited, time spent on pages, and navigation paths
• Technical Data: Browser type and version, device information, screen resolution, operating system, and IP addresses
• Performance Metrics: Page load times, rendering performance, and other technical performance indicators

Microsoft Clarity may capture text input in form fields, but we configure Clarity to mask sensitive information such as passwords. Session recordings are used solely for improving the Platform's usability and identifying technical issues.

The information collected by Microsoft Clarity is processed and stored by Microsoft in accordance with their privacy policy, available at https://privacy.microsoft.com/privacystatement. Microsoft Clarity data is used in an aggregated and anonymized manner to help us understand overall usage patterns and improve the Platform.

4.3 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to analyze how users interact with the Platform and to understand traffic patterns and user behavior.

Google Analytics collects and processes the following types of information:

• Pageviews: Information about which pages users visit, how long they stay on each page, and the sequence of pages viewed
• User Behavior: Data about how users interact with the Platform, including clicks, scroll depth, time on page, and bounce rates
• Traffic Sources: Information about how users arrive at the Platform, including referrer URLs, search terms, and campaign data
• Demographics and Interests: Aggregated demographic information and inferred interests based on browsing behavior (if available)
• Device and Browser Information: Device type, operating system, browser type and version, screen resolution, and language settings
• Geographic Data: General geographic location based on IP address (typically at the city or region level)
• Conversion Funnels: Data about user journeys and conversion paths through the Platform
• Custom Events: Information about specific actions users take on the Platform, such as button clicks, form submissions, and feature usage

Google Analytics uses cookies and similar technologies to collect this information. The data collected is aggregated and anonymized to provide insights into overall Platform usage patterns. Google Analytics does not collect personally identifiable information beyond what is necessary for analytics purposes.

The information collected by Google Analytics is processed and stored by Google in accordance with their privacy policy, available at https://policies.google.com/privacy. We use Google Analytics data to understand how the Platform is used, identify areas for improvement, and make data-driven decisions about Platform features and functionality.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

4.4 Other Third-Party Services

The Platform may use other third-party services for specific functionalities, such as:

• Content Delivery Networks (CDNs): For delivering static assets and improving page load times
• Bootstrap Framework: For user interface components and styling
• Bootstrap Icons: For iconography and visual elements

These services may collect certain technical information automatically. We encourage you to review the privacy policies of these third-party services to understand their data practices.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your information is stored on secure servers hosted by our service provider (Hostinger). We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the Platform, such as hosting providers and monitoring services (e.g., Cronitor), subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users.
• Educational Institutions: With authorized educational administrators and teachers who have legitimate educational interests in accessing student work and platform usage data.
• Business Transfers: In connection with any merger, sale of assets, or acquisition of all or a portion of our business.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to certain exceptions
• Objection: The right to object to certain processing of your information
• Data Portability: The right to receive your information in a structured, commonly used format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

8. Children's Privacy

The Platform is designed for educational use and may be accessed by students under the age of 18. We are committed to protecting children's privacy and comply with applicable laws, including the Children's Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA) where applicable.

We collect only the minimum information necessary to provide educational services. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately, and we will work to delete such information from our systems.

9. Cookies and Tracking Technologies

The Platform uses cookies, local storage, and similar tracking technologies to enhance your experience, analyze usage, assist with authentication, and provide analytics services. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the Platform.

We use the following types of cookies and tracking technologies:

• Essential Cookies: Session cookies to maintain your login state and authentication. These are necessary for the Platform to function properly.
• Preference Cookies: Local storage to remember your theme preferences (light/dark mode) and other user interface settings.
• Analytics Cookies: Cookies used by Microsoft Clarity and Google Analytics to collect information about how you use the Platform. These cookies help us understand user behavior, improve the Platform, and provide insights into usage patterns.
• Performance Cookies: Cookies used by Cronitor and other monitoring services to track Platform performance and identify technical issues.

Third-party analytics services (Microsoft Clarity and Google Analytics) may set their own cookies and use similar tracking technologies. These services collect information about your interactions with the Platform, including pageviews, clicks, navigation patterns, and device information. This information is used in an aggregated and anonymized manner to help us improve the Platform.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, if you disable cookies, some features of the Platform may not function properly. For more information about managing cookies, please refer to your browser's help documentation.

For specific opt-out options:

• Google Analytics: You can opt out by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout
• Microsoft Clarity: You can opt out by visiting Microsoft's privacy settings or by disabling cookies in your browser settings

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Platform, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: gwen@chimeedu.com
Website: class.leishistory.com

We will make every effort to respond to your inquiry in a timely manner.